Tineco iFloor 3 & One S3 Not Charging: Resolved!

Tineco’s innovative technology “self-cleaning mode” is the answer to your cleaning woes, just set it and forget it. While Tineco takes care of the brush roll, the vacuum’s charging status is your responsibility when Tineco iFloor 3 not charging properly.

The below guide helps you how to diagnose common reasons & step-by-step Solutions to fix Tineco iFloor 3 battery not holding charge. 

Tineco iFloor 3 Not Charging Properly

When you plug the charging cable in the unit and there is no corresponding reaction (blue charging indicator light) or the light disappears before 10 seconds. In such a case you need to apply these checks suggested by Tineco officially.

  • Only charge using TIneco’s proprietary charging adapter otherwise your vacuum won’t charge.
  • Change the socket and see if the charging light has returned to normal.
  • Now factory reset the device by holding the START/STOP button for 20 seconds and then put vac mop back on charging.

If the problem still persists, you are going to need to connect the vacuum to the mobile app via wifi. 

In Tineco’s mobile app, you will be able to see the error notification regarding the device. If it won’t be fixable by itself, the app will give you the option to reach customer support. E.g  Why to go to customer service: Motor failure. 

Tineco iFloor 3 Not Charging. Issue Fixed

There’s more to it, after getting feedback from Tineco vacuum users we have compiled proven solutions to fix your issue. Stay put!

How to fix Tineco iFloor 3 not charging issue?

Replace Charging Adapter

I am sure you are using the original proprietary adapter also power outlet and adapter are in perfect condition. The real bet here is to find the culprit! Have you checked the cable of the adapter thoroughly? 

A damaged or worn-out charging cable must be playing you up. Also, try using a different charging adapter to see whether it solves the problem. If the Tineco i3 starts charging with a different adapter, the original adapter may be faulty.

If so, buy a new adapter here. I hope it will do the drill. 

If nothing works that you need to take care of the calcium build-ups.

Rusty Charging contact

Corroded or dusty charging contacts can hinder the charging of your vacuum.

Take a torch and identify whether the charging contacts are corroded. In such a case you’ll need 220 fine grid sandpaper and lightly sand down the metal pieces on the charging port/vacuum. 

That’s pretty much it, 80% of charging issues are due to rusty or deformed charging pin. 

Reinsert the Battery

If the above steps fail to work, try fixing the Tineco i3 by removing the battery and then reinserting it. Press and hold the power button for 20 seconds to do a factory reset and later connect the charger to see some charging reaction. 

Check Battery Condition

A completely drained/discharged battery may take 3-4 hours to charge and act normally. Leave the device plugged in for a few hours after cleaning the charging contacts. Hope the battery begins to charge. 

Tineco Battery Not Charging, Is it Replaceable?

The company claims its battery will last til 400 charging cycles but users say otherwise. A faulty Tineco battery can cease to work in 3-4 months or way before completing its charging cycles. Replacing a worn-out battery seems inevitable in such a situation to get your vacuum again powered up. There’s more to it, Tineco officially says its battery is not replaceable but you can contact the support and change the whole unit.

Tineco Support

Official support is available in USA & Canada. They normally reach back in one business day.

Website: www.tineco.com

Direct dial: 1-855-2928864

Monday-Friday 9 a.m- 6 p.m (CST)

Toll-free, hassle-free

Firmware Issue

Doubtlessly, the self-cleaning mode of Tineco is a smart feature. If left turned on it can stop the vacuum from charging after some time. Turning it off can solve the charging trouble. 

If none of these solutions work, contact Tineco customer support for further assistance. They may be able to provide additional troubleshooting steps or offer a repair or replacement for your Tineco i3 if it is still under warranty.

Tineco iFloor3 Main Unit/Vacuum not Turning On?

This query covers the issue when the main unit is not powering on or powering on only for a few seconds. 

Tineco iFloor 3 Main Unit Not Powering On

What causes this?

1- Blockage 

2- Battery Malfunction


First, empty the dirty water tank, it may be blocked or full. 

Take out the HEPA filter from the top of the dirty water tank. Rinse both with water.

Use 3 in 1 cleaning tool to clean the dirty water tank thoroughly from the inside. 

Take out the brush roller cover and rinse with water. 

In the final step remove the roller and then pick out hair & debris manually, as a result, the roller drive shaft will rotate normally. 

Imp Step

Clean the brush roller chamber with a clean damp cloth and let all parts air dry for 24 hours. 

Tineco support suggests cleaning the HEPA & Floater after every use, to avoid foul smellings. 

Then finally check if the “Tineco iFloor 3 not charging problem” is solved when blue charging light stay lit up for 10 seconds or more. 

FIXES Which Worked for the Tineco Users; Identified by Them.

1- The tank cover should be absolutely dry (where HEPA is placed) before using the vacuum otherwise the main unit will stop working after running for a few seconds.

2- Changing the roller fixed the issue of many users. 

3- A damp cloth might block the sprayer pores, using the needle to prick to clean the mud build-ups will remove the sprayer blockage. 

4- Stop putting vinegar or bleach to prevent smelly mops. Stick to their cleaning solution, this way motor failure can be prevented. Don’t use any abrasive or harsh cleaning solutions (Use 1 cap full of the Tineco cleaning solutions and dilute it in the clean water tank)

If your Tineco ifloor 2 is not spraying water, Follow this step-by-step Guide.

Tineco Floor One S3 Vacuum Does Not Charge

There are 2 situations when the cordless Tineco S3 vacuum stops charging.

Tineco Floor One S3 Not Charging Issue

Situation A: The display screen has no reaction.


Make sure you’re using the original Tineco charger.

Confirm the main body and charging station are connected correctly. 

Charging pins should not be rusty or deformed. 

Situation B: The display screen has a reaction. 


Need to shake the unit and hold the position for a few seconds to establish charging contact. 


How Long Does an iFloor 3 Takes to Charge?

It takes around 3.5- 4 hours for an iFloor battery to charge completely.

How do I know if my Tineco iFloor 3 is fully charged?

The LED light on the charging adapter will turn green when the Tineco iFloor 3 is fully charged.

Why is my Tineco iFloor 3 not holding a charge?

When Tineco iFloor 3 ceases to hold a charge, it happens due to a faulty battery or a problem with the charging adapter. Try using a different charging adapter or replacing the battery if necessary.

Can I use a different charging cable with my Tineco iFloor 3?

Yes, you can use a different charging cable as long as it is compatible with the Tineco iFloor 3 and meets the necessary voltage and current requirements. Although, officially Tineco discourages using other than its proprietary adapter (cable can be replaced if worn out).

What is the Total Runtime of a Tineco iFloor?

A Tineco can work run for 25-35 minutes depending on the floor types on a single charge. This time is enough to clean a house with a 1200 sq ft area. Overall it is efficient as compared to other wet and dry vacs. 


If your vacuum cleaner has started playing you up you shouldn’t feel worried about it. The above article covers all the possible reasons with solutions to troubleshoot Tineco iFloor 3 not charging problems. 

Mainly, damaged or rusty charging contacts can trigger charging issues. Read the article thoroughly to fix this problem!

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